FAQs
Do I need to create an account to shop at Natural Editions?
No, you can shop as a guest without creating an account.
However, signing up for a Natural Editions account comes with benefits like:
- Faster checkout process
- Easy access to your order history
- Ability to track orders
- Save multiple delivery addresses for convenience
What if I forget my password?
Click on “Forgot Password” at the login page, enter your registered email, and click “Reset Password.”
You’ll receive an email with instructions to create a new password securely.
How can I update my account information or delivery address?
Simply log in to your Natural Editions account, go to “My Account”, and update your shipping address, billing details, or password anytime.
How do I place an order online?
It’s quick and easy:
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Browse and select your desired product(s)
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Choose the quantity and click “Add to Cart”
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Proceed to Checkout
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Enter your shipping details
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Select your payment method
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Click “Place Order”
You'll receive a confirmation email once your order is successfully placed.
How will I know if my order is confirmed?
After placing your order, you'll receive a confirmation email from Natural Editions with your order number and details.
Didn’t receive it? Check your spam or promotions folder, or reach out to us at naturaleditions@gmail.com.
Why does an item in my cart show as unavailable?
Adding an item to your cart does not reserve it. Products remain available to others until purchased.
If an item goes out of stock before checkout, please remove it to continue shopping smoothly.
Can I cancel or change my order?
Orders can only be modified or canceled before they are confirmed and processed.
Once shipped, cancellation isn't possible — but you may review our Return Policy for further options.
What payment methods are available?
We currently offer:
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Cash on Delivery (COD) – Available across Pakistan
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Online Payment – Visa / MasterCard for prepaid orders
Note:
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For COD orders, never pay before receiving your parcel
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For prepaid orders, no extra payment should be handed to the delivery rider
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For concerns, email us at: naturaleditions@gmail.com
Is my payment and personal data secure?
Absolutely. At Natural Editions, your data privacy is our top priority.
We use SSL encryption and secure payment gateways to ensure your personal and payment information is protected.
What currency are prices listed in?
All prices on www.naturaleditions.com are listed in Pakistani Rupees (PKR) and include all applicable taxes.
When will my order be delivered?
Orders within Pakistan are typically delivered in 3–5 business days.
Please allow extra time during public holidays, sales events, or due to weather conditions.
Which courier services do you use?
We partner with trusted logistics companies such as TCS, Leopards, M&P, Call Courier, and Trax to ensure timely and secure delivery across Pakistan.
What if I’m not available at the time of delivery?
Our courier partners will make two delivery attempts.
Please ensure your shipping address and phone number are accurate to avoid delays.
If delivery fails both times, your parcel will be returned to us, and our team will contact you for reshipment options.